Questions & answers
Good questions
Plain answers about how keepsake pages work.
It's a single, beautiful web page that gathers the photos, a slideshow, a guestbook and your family's words from one day that mattered. One link shares it with everyone.
After you start your page, you get a welcome email and a link to your private customer area. There you upload your photos and videos several at a time, and invite family to send theirs too.
No. They just open the link. They can sign the guestbook with a message and a photo, no app and no account needed.
Your page stays online for as long as Let's Remember Forever exists. Paid plans also include a download of every photo, so you always have your own copy.
Yes. Keepsake, Done For You and Forever plans include a download of every photo on your page.
You choose a plan and tell us about the moment. We send a welcome email with a link to your private customer area. You upload your photos, we build the page, you review it, and we send your link and a QR code to share.
At my.letsrememberforever.com with your Google account or your email. There you can upload photos, send us changes, and find your finished link, your QR code and your photo download.
It depends on your plan. Free is ready in up to 7 days, Keepsake in 5 days, Done For You in 72 hours, and Forever in 48 hours. You can add a rush option for 24 hours.
Yes. Through the guestbook on your page, anyone with the link can leave a message and add a photo, no account needed.
Anyone with the link can view it. We don't list pages anywhere public on our site. If a photo should come down, tell us and we'll remove it.
Yes. Ask us to remove a photo or a whole page at any time and we will. Use the report a photo form or write to us.
Yes. One round of changes is included. If you'd like more, you can add another round from the add-ons.
Memorials, weddings, quinceañeras, baby showers and new babies, birthdays and anniversaries, graduations and retirements, reunions, and community, church, school and nonprofit events.
Yes. We make pages for nonprofits, churches, schools, teams, and groups who want to remember an event together. Ask us about partner pricing.
Pricing is a one-time payment, starting at $0 for Free and up to $299 for Forever. There are no monthly fees. Add-ons like rush delivery or an extra round of changes are optional.
If we can't deliver your page, you get a full refund. See our refund policy for the details.
Yes. The Forever plan includes your own web address (like ournovaday.com) for the first year. Renewal is $20 per year.
Yes. The quinceañera page and the start form are available in Spanish.